Last updated: 23 October 2026
AVERMIA is a trading brand of JM STRATEGY LLC, a New Mexico limited liability company. JM STRATEGY LLC is responsible for deciding how and why personal information is used for AVERMIA website services, orders and customer support.
Registered business correspondence address: 8206 Louisiana Blvd NE, Ste A #8988, Albuquerque, NM 87113, United States
Privacy and support email: contact@jm-strategy-llc.com
Telephone: +1 986 289 1303
Depending on how you use our website or contact us, this information may include:
Please do not send full payment-card numbers, card security codes, unnecessary medical records, full-face identifying photographs or intimate images to customer support.
We process personal information to handle purchases, arrange delivery, respond to enquiries, honour statutory consumer rights, administer returns, refunds and voluntary guarantee claims, protect the website and our customers, and fulfil legal and accounting duties.
Our legal bases, as relevant to the activity, include performance of a contract for purchases and service requests, compliance with legal obligations for required records and consumer rights, and legitimate interests in maintaining the security of the business, preventing fraud and resolving disputes, subject to your rights. We obtain consent for optional marketing or non-essential tracking where the law requires it. Purchasing a product does not require agreement to unrelated marketing.
Where needed to operate our store and provide services, we share relevant information with categories of service providers including ecommerce and website infrastructure, payment services, delivery services, email and customer support, technical maintenance and security, and professional advisers. We may also disclose information to authorities where required by law. We limit the information shared to what is appropriate for the purpose.
Card payments are handled through the payment options available at checkout. Do not send card numbers or security codes by email.
AVERMIA is operated by a US company serving UK customers. Some personal information may therefore be accessed, stored or processed outside the United Kingdom. Where required under applicable data-protection law, safeguards apply to international transfers.
Order, payment, invoice and refund information is retained for the periods necessary to meet applicable accounting, tax, legal and consumer-protection obligations. Customer-service correspondence is retained for as long as needed to resolve enquiries and any associated claims. Security logs are kept for periods appropriate to protecting the website. Marketing preferences and consent records are kept as needed to honour your choices and demonstrate compliance. Guarantee photographs, videos and session information are retained only while reasonably necessary to review the claim, resolve related disputes or comply with legal obligations. We delete or anonymise information when there is no longer a lawful reason to keep it.
Essential cookies and similar technologies may support website security, shopping baskets and checkout functions. Optional analytics and advertising technologies are subject to the choices and consent rules that apply to them. You can manage your choices using the website's cookie controls and your browser settings. More information is available in our Cookie Policy.
You can unsubscribe from marketing communications through the link provided in those messages or by contacting contact@jm-strategy-llc.com. You may still receive messages needed to service an order or respond to a request.
For our additional 100-Day Satisfaction Guarantee, we may ask for reasonable evidence of genuine device use: cropped before-and-after images of the same approved treatment area, a short video showing safe use and approximate session dates. You do not need to show your whole face or prove a particular cosmetic result. If an image or video would be unsafe, inaccessible or unreasonable to provide, we will consider appropriate alternative evidence.
Guarantee evidence can be sent to contact@jm-strategy-llc.com. We use it only to manage the guarantee claim and related complaints or disputes. We do not reuse such material in advertising or testimonials without separate, specific permission. These evidence requirements do not apply to statutory cancellation or faulty-goods rights.
Depending on the circumstances and applicable law, you may have the right to access your personal information, correct inaccurate data, request erasure or restriction, object to certain uses, request portability and withdraw consent. To make a request, contact contact@jm-strategy-llc.com. You may also complain to the UK Information Commissioner's Office at ico.org.uk.
Our online store is intended for adults. Please avoid submitting unnecessary health information, medical records or intimate photographs through general customer-support channels.
We may update this policy when our services or applicable legal requirements change. The latest version will be published on this page with its update date.
